Q1: Can I visit your production facility?
A: You are highly welcomed to visit our factory at any time! We believe in transparency and quality assurance.
Q2: Are you a manufacturer or a trading company?
A: We are a professional manufacturer with 30 years of R&D and production experience in the electrical industry.
Q3: Do you test all of your chargers before shipping?
A: Yes. All major components are tested before assembly, and each charger is fully tested before being shipped to ensure performance.
Q4: What is the warranty period for your EV chargers?
A: We provide a two-year warranty. During this period, if there are any quality issues, we provide technical support and replacement parts.
Q5: Can you produce items according to specific samples?
A: Yes, we can produce by your samples or technical drawings. We have the capability to build the necessary molds and fixtures.
Q6: What standards do your chargers comply with?
A: Our products fully comply with international standards including IEC 61851-1 and IEC 61851-21-2, and are certified by CE, TUV, and UKCA.