❓ Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer with 20 years of R&D and production experience. You are highly welcomed to visit our facility at any time.
Is customization available for these chargers?
Yes, you can customize the appearance, power output, and payment methods. We tailor the solution to meet your specific needs.
What is the warranty period?
We provide a 2-year warranty. During this period, we offer technical support and replacement parts for any quality-related issues.
Do you test all chargers before shipping?
Absolutely. All major components are tested before assembly, and each finished charger undergoes full functional testing before being shipped.
Is the charging station easy to install?
Yes, our charging stations feature a modular design for fast and convenient installation. We also provide comprehensive installation and usage training.
What charging modes are supported?
Supported modes include automatic full charge, fixed charge amount, fixed time, and fixed energy charging.