Q1: Are you a manufacturer?
A: Yes, we are a professional manufacturer with 20 years of R&D and production experience. You are welcome to visit our facility at any time.
Q2: Can the charging stations be customized?
A: Yes. You can customize the appearance, power output, payment methods, and other specifications according to your requirements.
Q3: What is the warranty policy?
A: We provide a 2-year warranty. During this period, we offer technical support and replacement parts for any quality-related issues.
Q4: Can you produce based on specific samples?
A: Yes, we can produce according to your samples or technical drawings, including building necessary molds and fixtures.
Q5: Do you test the chargers before shipping?
A: All major components are tested before assembly, and every completed charger undergoes a full functional test before being shipped.
Q6: Is the installation process difficult?
A: No. Our charging stations feature a modular design for fast and convenient installation. We also provide comprehensive installation and usage training.