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Frequently Asked Questions
What is your packaging method?
We ensure safe delivery of our charging stations with waterproof, moisture-proof, and shockproof packaging, enclosed in a sturdy carton or crate for added protection during transport.
What are your payment terms?
We typically require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide photos of the products and packaging before final payment.
What is your typical lead time?
Our lead time is typically 30-40 days depending on the items and order quantity. Expedited processing is available for special requirements.
Can you provide customized development of the products?
Yes, we offer customization services. We can tailor the product appearance based on your requirements and replace specified components as requested.
What is your sample policy?
If we have ready parts in stock, we can provide samples. Customers are responsible for the sample cost and courier fees.
Do you test all products before delivery?
Yes, all products undergo 100% rigorous testing before delivery to ensure quality and safety.
Volt Charger
