A: We are a professional manufacturer, and you are welcome to visit our production facilities at any time.
Q: What range of EV charging products do you offer?
A: We mainly offer Wallbox/Portable AC EV chargers (3.5kw-44kw), integrated floor-mounted fast DC Charging stations (30kw-480kw), mobile chargers with energy storage (3.5kwh-161kwh), and Solar System products.
Q: Can you provide customized designs and logos?
A: Yes, we support OEM/ODM services. We can implement your specific design requirements and place your logo on our products.
Q: What are the available shipping and trade terms?
A: We support trade terms including EXW, CFR, CIF, DAP, DDU, and DDP. Shipping can be arranged via air, sea, or express couriers like DHL, TNT, UPS, and FEDEX.
Q: What kind of warranty do you provide?
A: We offer a two-year warranty for the complete machine, covering hardware replacement costs. Our software includes a lifetime warranty with remote technical video guidance.
Q: Do your products meet international standards for customs?
A: Yes, our products are sold globally and carry relevant local government certifications. We provide standardized documentation and packaging to ensure smooth customs clearance.