Frequently Asked Questions
What is the typical lead time for an order?
Generally, it takes 15 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Do your products hold any quality certifications?
Yes, we maintain a strict quality control system. Our EV charging products are fully certified with CE and TUV standards to ensure the best quality.
What is the warranty period for the chargers?
The standard warranty is 12 months upon receipt of your shipment under normal operating circumstances.
Can you provide customized (OEM/ODM) services?
Absolutely. We have been involved in OEM and ODM projects since 2012, providing professional customized solutions tailored to our clients' needs.
Are your chargers compatible with all electric vehicles?
Yes, our EV charger models are designed to be compatible with all standard Electric Vehicles on the road today.
What are the accepted payment terms?
Our standard term is T/T 50% as a deposit and 50% before delivery. We provide photos of the products and packaging before the final balance is paid.
Volt Charger
