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Frequently Asked Questions
What are your terms of payment?
We accept online fast payment and T/T (Telegraphic Transfer).
Do you test all your chargers before shipping?
Yes, all major components are tested before assembly and each charger is fully tested before being shipped.
Can I order samples? What is the lead time?
Yes, samples can be ordered. Typically, it takes 7-10 days for production and 7-10 days for express delivery.
How long does it take to fully charge an electric car?
The charging time depends on the car's battery capacity and the power of the charger or OBC. For example, a 40kWh battery with a 7kW charger takes approximately 5.7 hours (40/7).
What safety protections are included in these chargers?
Our chargers include overvoltage, undervoltage, overload, short circuit, grounding, over-temperature, lightning, and leakage protection, as well as insulation monitoring.
Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in EV charging solutions.