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Frequently Asked Questions
Are you a trading company or a manufacturer?
We are an original factory with over 10 years of professional experience in charging solutions.
What is the warranty and after-sales service policy?
We provide a 2-year warranty. If any quality issues occur during this period, we provide new components as replacements.
Do you support custom OEM or ODM services?
Yes, we warmly welcome OEM and ODM orders. We can customize logos, languages, manuals, and RFID cards for your charging stations.
What is the typical lead time for orders?
Sample orders typically take 3-7 days, while bulk orders are usually fulfilled within 10-25 days.
What certifications do your charging stations hold?
Our products are fully certified with ISO, CE, RoHS, and other international standards to ensure safety and quality.
What payment methods do you accept?
We accept various payment terms including T/T, PayPal, and Western Union for your convenience.
Volt Charger
